Shipping & Returns

Shipping And Return Policy

Shipping:

All orders are shipped within 24 hours Monday РFriday 9am Р2pm.  EST

Carriers

We use the following carriers to deliver our orders:

USPS
UPS
FedEx

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

 

Returns:

How To Return An Item
Your item must be returned  within 30 days of your purchase, Buyer pays for return shipping unless there is a manufacturer defect.
1. Please email support@pbkay.com to request an RMA number.
2. Mail your returned item to:

pbkay.com
137 Camp Hill Rd
Pomona NY 10970

3. Please allow up to 10 Days for return to show up on your bank statement.