Shipping And Return Policy
Shipping:
All orders are shipped within 24 hours Monday – Friday 9am – 2pm. EST
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Returns:
How To Return An Item
Your item must be returned within 30 days of your purchase, Buyer pays for return shipping unless there is a manufacturer defect.
1. Please email support@pbkay.com to request an RMA number.
2. Mail your returned item to:
pbkay.com
137 Camp Hill Rd
Pomona NY 10970
3. Please allow up to 10 Days for return to show up on your bank statement.